Why do I have a 500 Error?

By default, our Windows hosting accounts display a generic error when applications generate an exception. We display a generic error because the detailed error messages allow a malicious user to obtain sensitive information.

To troubleshoot the error, you can modify your web.config file and specify that a custom error message displays. A custom error message helps you to locate the specific code that is causing the issue.

CAUTION: The code samples we provide below do not constitute a complete web.config file. Do not replace your existing web.config file with the code we provide. Before changing your web.config file, we recommend creating a backup.

Use the sample code below to display custom error messages on IIS 7:

<configuration>
   <system.webServer>
        <httpErrors errorMode="Detailed" />
        <asp scriptErrorSentToBrowser="true"/>
  </system.webServer>
  <system.web>
        <customErrors mode="Off"/>
        <compilation debug="true"/>
  </system.web>
</configuration>

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